Returns & Exchanges
At Prop Money, we prioritize your satisfaction with our cinematic-grade props. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery provided they remain in their original, unopened packaging.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused prop money in its original plastic wrap and shipping box to ensure it is not damaged during transit.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Your Refund
Once our quality control team inspects the returned props, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing